FROM ORDER TO DELIVERY

カセットワークフロー

We aim for a simple flow of “Inquiry / Quotation”, “Order / Submission”, “Payment / Check & Proof”, “Production / Delivery”.

START

●START WITH A QUOTE

① Please enter your requested specifications and inquiry in the ▶︎QUOTATION section of this website and send it to us.
② We will send you a quotation, notes, instructions for submission and a response to your questions by e-mail.
③ If you have any questions, please contact us by e-mail.


* We will provide easy-to-understand explanations for those who are making cassette tapes for the first time.
* Minimum quantity 50 pieces (thereafter available in increments of 1 piece).
* Please refer to the ▶︎Master Guide▶︎Jacket & Packaging▶︎Label Printing in the User’s Guide for details.
* Click here to see the cassette shell colors. ▶︎SAMPLES

WHAT TO PREPARE

●WHEN PLACING AN ORDER, PLEASE SUBMIT THE FOLLOWING.

●ORDER FORM
●TRACK LIST  
▶︎SUBMISSION FORM

●MASTER
  (1 WAV or AIFF file per side)
  ※16-bit / 44.1kHz only

●ART WORK
  (illustrator or photoshop)
  ▶︎TEMPLATES

●OUTPUT SAMPLES
  (JPG, PNG or PDF)


* We are constantly updating the version of the template. Please download and use the latest version. 
* We will send you a PDF proof as an email attachment. Mass production will begin after we receive your approval.
* Masters should be provided in WAV or AIFF files with a uniform sampling rate of 44.1 kHz and a bit depth of 16 bits.
* Please make sure to check the terms and conditions for submitting your order in advance.


●IN CASE OF REPEAT ORDERS

Please submit only the Order Form again (Track List is not required).
* Re-submission of master and artwork is also not required.

ORDERING & DATA SUBMISSION

●ONLINE INPUT (RECOMMENDED)

【 ORDER FORM・TRACK LIST 】
You can place an order by ▶︎SUBMISSION FORM.

【 MASTER・ARTWORK 】
After uploading to an online storage (Dropbox, Google Drive, etc.), you can submit the URL for download in the “REMARKS” section of the order form. 
* If you are submitting later, or if you are re-submitting data for correction, you can also send the URL for downloading as an e-mail attachment.


●OR BY EMAIL (PDF ATTACHMENT)  mail:cassette@sidebcreations.com

After downloading and filling out each form, upload the master and artwork to an online storage (Dropbox, Google Drive, etc.) and send the form and download URL together as an email attachment.
* You may send us a separate email.


●IF YOU ARE SENDING BY POST(sending by CD format, download card or inserts)

 Address:2-3-7 Tomigaya, Shibuya-city, Tokyo, Japan
 Zip Code : 151-0063
 Telephone:0120-33-45-78

PAYMENT

Once we receive your order, we will send you an invoice as an email attachment. In principle, we will begin production after confirming payment in advance (except for invoice payment for corporate contracts).

●BANK TRANSFER

We will provide details on the invoice.
* Bank transfer fees are the responsibility of the customer.
* Please let us know in advance if the name of the payee is different.

< About Receipts >
* If you need a receipt, please request us. We will issue it by email attachment.


●CREDIT CARD


 Available : Visa / Mastercard / American Express / JCB / Diners

< Procedure >
① Please request payment by credit card.
② We will send you a separate e-mail for credit card.
③ Please enter your credit card information.
④ Please check the input details before submitting.
⑤ Payment will be completed upon confirmation.


●INVOICE (CORPORATE AGREEMENTS ONLY)

This is a service for corporations that issue invoices at the end of each month for payment by the due date.
We will make a judgment based on our credit criteria, and a “Basic Transaction Agreement” will be signed and made available to you.
* Required documents: New supplier registration form (or basic transaction agreement)
* Payment due: Closing at the end of each month, paid at the end of the following month
* We offer comprehensive basic transaction agreements and confidentiality agreements for corporate contracts. Please contact us for more information.

DELIVERY

●DELIVERY TO NATIONWIDE

* After packing in a special box, the product will be delivered in double packaging, inserted into a thicker cardboard box.
* We will select a shipping company according to specifications and delivery destination.
* Our estimate includes shipping costs for one delivery address at the main island in Japan. Nationwide shipping is available.

●TO MULTIPLE LOCATIONS OR OVERSEAS
* We can also deliver to distribution warehouses, event facilities, live venues, and other specified destinations, or deliver to multiple locations.
* If you wish to deliver to multiple locations or overseas, we can do so for an additional shipping fee.

カセットテープ製作のワンストップサービス!CASSETTE EXPRESS